Cookie Policy
Please note that we use “Cookies” on the Site. A cookie is a software application that tracks our users’ navigation of the Site and stores that information on their hard drives. This allows us to understand our users’ habits and preferences which enable us to customise our services for our users to provide an enhanced user experience. We may, for example, use cookies to store registration information so that you do not have to provide it to us on subsequent visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies and how to disable them altogether. However, cookies allow you to take full advantage of this website and we recommend that you leave them turned on. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Further information about cookies
The Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed.
Monitoring and Recording of Emails and Telephone Calls We may record telephone calls for monitoring and training purposes and to assist us in preventing and detecting fraud. By using such communication methods you are consenting to this.
Dealing with Other People
If you would like someone else to be able to deal with your policy for you on a regular basis please Contact Us. In some exceptional circumstances we may also deal with other people who call us on your behalf, with your consent. Please note that we will not reveal any credit or debit card numbers to anyone other than the policy holder.